What to Look for in an Instructional Design Staffing Partner (Beyond Resumes)

What to Look for in an Instructional Design Staffing Partner Beyond Resumes By Leigh Anne Lankford

If you’ve ever hired a contract instructional designer through a staffing firm, you already know how this usually goes. You describe the role. A list of resumes lands in your inbox. You spend hours reviewing profiles, scheduling interviews, comparing similar backgrounds, and trying to make the best possible call.

And yet… projects still stall. Expectations don’t quite line up. Rework creeps in. Someone ends up spending far more time managing than they expected.

That’s because resumes aren’t the real risk in instructional design staffing. They’re just the easiest part of the process.

What really determines success is what happens around the resume: how the role is understood, how candidates are vetted, how context is carried through the project, and whether the staffing partner stays involved after the start date. If you’re evaluating an instructional design staffing partner, here’s what to look for beyond the PDF.

Why Resumes Alone Don’t Predict Instructional Design Project Success

Instructional design looks deceptively simple from the outside. On paper, many roles appear similar. The same tools, same titles, similar deliverables. In reality, there are dozens of practical considerations that only someone who has actually done the work knows to explore.

A practitioner understands that “We need an instructional designer” can mean very different things depending on the context. Is this person expected to operate with little direction, or will they be stepping into a tightly defined process? Will they be asked to show creativity or adhere to a strict template? Are they working directly with senior stakeholders, or partnering with an internal learning and development leader who manages the relationship? Will they be asked to challenge assumptions, or primarily execute against an existing vision?

There are also design-specific nuances that matter. For example, some instructional designers excel at performance consulting and upfront analysis but struggle in fast-paced production environments. Others are highly efficient content developers who thrive when requirements are clear but are less comfortable navigating ambiguity or conflicting stakeholder input. Those distinctions rarely show up on a resume, but they make or break a project.

A staffing partner who employs experienced practitioners also know how to look beyond tools. Two designers may both list the same authoring software, yet differ dramatically in their ability to structure content, design meaningful practice, manage SME input, or adapt when timelines change. Knowing which of those skills matters most requires a deep understanding of how instructional design actually plays out on real projects.

That’s why the best staffing partners spend as much time understanding your environment as they do evaluating candidates. They translate the realities of your project, pace, complexity, politics, and expectations, into the kind of instructional design expertise that will succeed.

A Vetting Process That Goes Beyond Keywords

Resumes are snapshots. They tell you where someone has been, but very little about how they work.

Strong instructional design staffing partners vet consultants in ways that mirror real project demands. That typically includes reviewing portfolios with context, not just screenshots. It includes conversations with the consultant about tradeoffs, stakeholder management, ambiguity, and how a consultant adapts when requirements shift midstream.

It also means validating experience in environments similar to yours such as enterprise scale, regulated industries, fast-paced rollouts, or global audiences. None of that shows up clearly on a resume unless someone knows how to ask the right follow-up questions.

If a partner can’t articulate why they believe a consultant is a fit for your specific situation, that’s a red flag.

No Hand-Offs: Why a Single Point of Contact Improves Instructional Design Staffing Outcomes

This is one of the most overlooked factors in instructional design staffing success.

In many staffing models, the process is fragmented. A salesperson handles the initial conversation. A recruiter selects candidates based on requirements passed along secondhand. An account manager steps in after the placement to “manage” the relationship. Each transition introduces risks such as lost nuance, repeated explanations, and subtle misalignment between what was discussed early on and what ultimately gets staffed.

The strongest staffing partnerships avoid this entirely.

Instead, look for a partner where you work with the same person from the first conversation through consultant selection and all the way to project completion. Ideally, that person understands learning and development through personal experience, not just job descriptions. That continuity matters. It means the person supporting you understands your goals, your constraints, and your internal dynamics and can spot potential issues early because nothing gets lost in translation.

A simple question can reveal a lot: Who will I be working with once the contract is signed? If the answer isn’t clear, it’s worth pausing before moving forward.

How Fewer, Better Instructional Design Candidates Lead to Faster Hiring Decisions

It’s tempting to equate more resumes with better service. In reality, sending dozens of resumes for each opening almost always slows everything down.

Imagine this scenario. You’ve reached out to an instructional design staffing partner because your team is already stretched thin. You’re managing too many projects, working longer hours than you’d like, and trying to keep deliverables moving without burning people out. Within a day or two, your “partner” sends you 15 resumes to review.

At that point, the original problem hasn’t been solved. It’s been shifted back onto you.

When learning leaders are asked to review and interview too many candidates, valuable time disappears quickly. Decision-making becomes harder. Profiles start to blur together. Confidence in the selection process drops. Instead of moving forward, teams stall while trying to make the “perfect” choice, all while project pressure continues to build.

Strong instructional design staffing partners take a very different approach. They invest their own time upfront to vet candidates thoroughly and submit one or two people they genuinely believe are the right fit. They can clearly explain why each candidate was selected, using the perspective of an L&D practitioner.

You should understand how each person aligns to the role, where they’re likely to excel, and where there may be tradeoffs. That level of clarity and transparency builds trust, reduces decision fatigue, and ultimately speeds up hiring when it matters most.

Why Ongoing Support After Placement Is Critical for Project Success

Staffing doesn’t end when someone starts. In fact, the first few weeks are often the most critical. Good partners stay engaged after placement. They check in early. They help to clarify expectations. They surface misalignment before it becomes frustration. And if something isn’t clicking, they address it directly rather than disappearing until renewal time. This ongoing involvement isn’t about micromanagement. It’s about having a partner who understands the project well enough to support course correction without drama.

Ask how post-placement support works and how often the partner checks in when things are going well, not just when there’s a problem.

How Relationship Managers Who Understand Learning Projects Make a Difference

Instructional design projects are inherently nuanced. They often involve ambiguity, limited access to SMEs, stakeholder dynamics, shifting priorities, and tight timelines. Supporting that kind of work is difficult if the person managing the relationship doesn’t understand how learning and development projects actually unfold.

An L&D practitioner relationship manager brings a different level of insight. They recognize when a timeline is unrealistic, when feedback signals scope creep, and when a project needs clarification rather than more effort. They can translate between business language and learning realities, helping both sides stay aligned. In many cases, that relationship manager becomes a steady point of support for both the consultant and the client supervisor.

This isn’t about sales versus service. It’s about judgment. And that judgment often makes the difference between a smooth engagement and a stressful one.

Which Staffing Metrics Actually Matter for Instructional Design Projects

Years in business and client logos are nice if you’re looking for a partner who works in volume, but they don’t tell the full story.

Better indicators of a strong instructional design staffing partner include assignment success rates, client retention, and average assignment length. These metrics reflect consistency, fit, and long-term relationships. They also suggest that consultants are placed thoughtfully and supported well enough to succeed.

Choosing a Partner, Not a Resume Source

At the end of the day, instructional design staffing is about outcomes. Speed matters, but clarity, continuity, and fit matter more.

When you look beyond resumes, you start evaluating staffing partners differently. You look for learning expertise, thoughtful vetting, no hand-offs, and support that lasts beyond day one. Those are the partners who help projects succeed.

If you’re rethinking how you evaluate instructional design staffing partners, that’s a good place to start.

Why Choose TrainingPros as Your Instructional Design Staffing Partner

TrainingPros delivers consistently successful instructional design engagements through practitioner-led relationship management, intentional consultant matching, and ongoing support that extends well beyond placement.

Choosing an instructional design staffing partner is about setting your projects up for success from day one through closeout. This is where TrainingPros consistently stands apart.

Proven outcomes, not promises. TrainingPros maintains a 96% consultant success rate when the industry average is 69%, which reflects how often our consultants complete assignments successfully and meet client expectations. That level of consistency doesn’t happen by accident. It’s the result of thoughtful matching, clear expectations, and ongoing support.

Practitioner-led relationship management. Every Relationship Manager at TrainingPros comes from a learning and development background. These are practitioners who understand instructional design work firsthand. That experience shows up in better discovery conversations, more realistic timelines, and stronger judgment when priorities shift mid-project.

Intentional submissions, not resume overload. For each open position, TrainingPros submits one to two carefully vetted candidates, not dozens. Each submission comes with clear context around why the consultant is a strong fit, where they excel, and what tradeoffs to consider. This saves time, reduces decision fatigue, and helps teams move forward with confidence.

One point of contact from start to finish. Clients work with a single Relationship Manager throughout the entire engagement from the initial conversation about the need through consultant selection and all the way to project completion. There are no hand-offs, no lost context, and no need to re-explain expectations as the project evolves.

Ongoing support, not just a placement. TrainingPros stays engaged after the consultant starts. Regular check-ins with both the client and the consultant help surface questions early, address misalignment quickly, and keep projects moving smoothly. That continued involvement is a key reason issues are resolved before they become problems.

Assignments that stick. With an average assignment length of 19.5 weeks when the industry average is 10.1 weeks, TrainingPros consultants are placed into roles where they can make a real impact. Longer, more stable assignments benefit everyone: clients gain continuity, consultants stay engaged, and projects maintain momentum. In addition, it helps us attract the best in class instructional design consultants.

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Does your L&D team have more projects than people? TrainingPros has been named a Top 20 Staffing Company internationally by Training Industry, and recognized as a Smartchoice® Preferred Provider by Brandon Hall Group for 2025. We’re also proud to be named a Champion of Learning by the Association for Talent Development (ATD)—an international honor that reflects our dedication to excellence in corporate learning. These accolades underscore TrainingPros’ unwavering commitment to delivering high-quality, tailored training solutions.

If your projects need instructional design consultantseLearning developers, or other L&D consultants for your custom content projects, reach out to one of our industry-expert relationship managers today.

When you have more projects than people™, let TrainingPros find the right consultant to start your project with confidence. Schedule a consultation today.

Frequently Asked Questions

What should I look for in an instructional design staffing partner?

Look for a partner with deep L&D expertise, a strong vetting process, minimal hand-offs, intentional candidate submissions, a single point of contact, and ongoing support after placement.

Resumes show past roles, but they rarely reveal how a consultant handles ambiguity, stakeholder dynamics, shifting requirements, or real-world project constraints that determine success.

The best staffing partners typically submit one to two highly vetted candidates, each with clear context on strengths, fit, and tradeoffs, rather than overwhelming hiring managers with resume volume.

Yes. Ongoing involvement helps clarify expectations early, address misalignment quickly, and keep projects on track, especially during the critical first few weeks.

Key indicators include consultant success rates, client retention, and average assignment length, as these reflect quality matching, long-term relationships, and consistent outcomes.

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Leighanne Lankford

With more than 30 years of experience in Learning and Development, I bring a wealth of expertise to every project. My career has spanned roles from instructional designer to learning leader, equipping me with a deep understanding of the industry. Holding an MS in Human Resource Development, I’ve been recognized with multiple industry awards for my contributions as a practitioner. Under my leadership, my company has won dozens of L&D industry awards, reflecting our commitment to excellence. Since 2007, I’ve been passionate about connecting consultants with impactful projects at TrainingPros, ensuring both clients and consultants thrive. Connect with me to explore insights that elevate your L&D strategies.
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With more than 30 years of experience in Learning and Development, I bring a wealth of expertise to every project. My career has spanned roles from instructional designer to learning leader, equipping me with a deep understanding of the industry. Holding an MS in Human Resource Development, I’ve been recognized with multiple industry awards for my contributions as a practitioner. Under my leadership, my company has won dozens of L&D industry awards, reflecting our commitment to excellence. Since 2007, I’ve been passionate about connecting consultants with impactful projects at TrainingPros, ensuring both clients and consultants thrive. Connect with me to explore insights that elevate your L&D strategies.

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