The Hidden Costs of Cheap eLearning Development

The Hidden Costs of Cheap eLearning Development By Leigh Anne Lankford

Quick Summary:

Lower-cost eLearning development can save money when the project is well scoped and the developer has the right skills. AI-assisted authoring has lowered the cost of a first draft, but choosing an eLearning developer primarily on price can create hidden costs through additional revisions, project management, missed requirements, accessibility fixes, delays, and rework. The real comparison should be total project cost rather than only the developer’s hourly rate.

When budgets are tight, choosing the lowest-cost eLearning development option can seem like an easy way to stretch L&D dollars. Sometimes it is. But the hourly rate or project estimate is only one part of what an eLearning course actually costs to produce.

A lower-cost developer may require more project management, more SME involvement, additional instructional design support, longer review cycles, or more rework. Those costs don’t always appear in the original proposal, but they still come out of the organization’s budget or its employees’ time.

The better question isn’t simply, “What does this eLearning developer charge?” It’s “What will it cost us to get to a successful final product?”

Why Can a Lower-Cost
eLearning Developer End Up Costing More?

The visible cost of eLearning development is relatively easy to calculate: the developer’s rate multiplied by the number of hours required.

The total cost is more complicated.

Total project cost = development + internal management + SME time + instructional design + revisions + QA + rework + delays

None of this means that organizations should automatically choose the most expensive eLearning developers. Higher rates don’t guarantee better work. But when comparing development options, learning leaders need to understand what is and isn’t included.

How Much Internal Project Management
Will the Developer Require?

An experienced corporate eLearning developer may be able to take a project and run with it. They ask the right questions, recognize missing information, anticipate technical issues, communicate effectively with stakeholders, and keep their portion of the project moving.

Another developer may need considerably more direction.

That can mean additional meetings, more detailed instructions, frequent status checks, deadline follow-up, and closer reviews of work in progress.

The developer’s invoice may be lower, but someone inside the organization is absorbing the additional work. When that person is an L&D manager, instructional designer, or project manager with an already-full workload, that time has real value.

What Happens When the
First Version Requires Extensive Rework?

Revision cycles can quickly erase savings from a lower development rate.

Rework may be necessary because requirements were misunderstood, storyboards weren’t followed, brand standards were missed, interactions don’t function correctly, feedback wasn’t incorporated, AI-generated text or narration went out without a careful review pass, or the developer didn’t have enough experience to recognize a problem before building it.

Consider a simple example. Saving $25 an hour on development sounds meaningful. But if the project requires another 20 or 30 hours of revisions, plus additional review time from the internal team, those savings can disappear quickly.

Speed to a first draft and speed to an approved course are two different numbers. The second one is where the budget goes.

When organizations hire an eLearning developer, the cost of getting the work right matters more than the cost of producing the first draft.

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Are You Paying SMEs to Compensate for the Developer?

Subject matter expert time is one of the easiest costs to overlook.

Suppose a lower-cost developer needs frequent clarification from a senior SME. The SME attends additional meetings, reviews multiple versions, corrects content that was drafted fast and checked lightly, and answers questions that a more experienced developer might have anticipated.

The organization may save thousands on development while consuming thousands of dollars of a subject matter expert’s time. And the cost doesn’t stop with those additional hours.

There are several other costs to consider when the SME has to compensate for the eLearning developer:

The opportunity cost. Every hour SMEs spend correcting work or providing unnecessary direction is an hour they aren’t spending on their primary responsibilities.

The reputation of the L&D team. SMEs don’t necessarily separate the performance of an outside developer from the L&D team that selected and manages that developer. If the process is frustrating, inefficient, or requires far more of their time than expected, their perception may simply be that working with L&D is difficult. Over time, experiences like these can damage L&D’s credibility with business partners.

Future SME cooperation. SMEs who have had a frustrating experience may be less enthusiastic the next time L&D needs their expertise. That can make future projects harder to staff with the right subject matter experts and make it more difficult to get timely participation from the business.

The quality of the final product. There’s also a point at which an overworked SME may stop giving detailed feedback. After the fourth or fifth review cycle, “good enough” can become more appealing than another round of revisions. That can affect the quality and accuracy of the learning itself.

What Does Poor Quality Assurance Cost?

Development isn’t complete simply because the course looks good when someone clicks through it.

Quality assurance may include testing navigation, links, media, mobile and cross-device playback, caption accuracy, screen reader behavior,  LMS functionality, completion tracking, SCORM or xAPI behavior, and consistency across the course. Additionally, checking for accessibility (WCAG 2.1 Level AA) has become the standard organizations write into their requirements. Retrofitting a finished course to meet it costs considerably more than building to it from the start. If the eLearning developer contractor doesn’t handle those responsibilities, someone else must.

Problems discovered after launch are even more expensive. The course may need to be taken offline, corrected, retested, republished, and reloaded into the LMS.

For a large audience, even a relatively small issue can create a significant support burden.

What Happens When You Hire for
Software Skills Instead of eLearning Expertise?

Knowing how to use Storyline, Rise, Captivate, or the AI features now built into them isn’t necessarily the same as knowing how to develop effective corporate learning.

Experienced eLearning development consultants may bring knowledge of instructional design, learner experience, accessibility, interaction design, visual hierarchy, LMS requirements, adult learning, and corporate environments in addition to technical development skills.

Not every project needs all of those capabilities.

If an instructional designer has already created a detailed storyboard and the need is primarily production, a developer with strong authoring-tool skills may be exactly what the project requires.

If the developer is expected to make instructional decisions, interact with stakeholders, recommend solutions, or translate rough content into an effective learning experience, the required skill set is very different.

Paying for the right level of expertise is more important than automatically choosing either the least or most expensive resource.

What Does It Cost If the Developer Isn't the Right Fit?

Replacing a developer in the middle of a project can be particularly costly.

The organization has to find another resource, onboard that person, explain the project again, and give them time to understand work that someone else started. The replacement developer may also need to decipher unfamiliar source files, track down licensing for images, media, and any AI-generated or synthetic voice assets, or rebuild portions of the course.

This is one reason organizations sometimes choose contract eLearning developers through a staffing or consulting partner like TrainingPros rather than hiring an individual freelance eLearning developer directly.

A partner that has worked with a consultant before may have something a resume and portfolio can’t provide: firsthand feedback about how that person actually performs on projects. How well do they communicate? Do they meet deadlines? How much direction do they need? How do they respond to feedback?

That information can reduce the risk of an expensive mismatch.

Does Paying More Guarantee
a Better eLearning Developer?

No.

An expensive developer can be the wrong developer, and an affordable developer can be excellent. 

Straightforward production work may not require a senior consultant. Paying senior-level rates for work that doesn’t require senior-level expertise isn’t necessarily a good use of the budget.

Complex projects are different. If the work requires independent decision-making, sophisticated development, stakeholder management, accessibility expertise, instructional design knowledge, judgment about which parts of a build AI output can carry, or the ability to work with limited direction, experience may reduce costs elsewhere in the project.

The goal is to match the resource to the work.

How Should You Compare eLearning Development Costs?

When evaluating eLearning developer contractors, look beyond the hourly rate or initial project estimate. Consider relevant experience, portfolio quality, expected development hours, independence, communication skills, revision expectations, QA responsibilities, accessibility expertise, LMS experience, how the developer uses AI tools and handles your content inside them, and the amount of internal oversight required.

Also ask who will be responsible for instructional design. If the developer is primarily a production resource, determine what additional resources will be needed to get the project ready for development and manage it through completion.

The cheapest hourly rate doesn’t necessarily produce the cheapest project.

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What Is the Real Cost of Hiring an eLearning Developer?

The real cost of eLearning development is what the organization spends in both money and internal time to move from initial content to a successful course in the LMS and holds up with learners.

Sometimes a lower-cost developer is absolutely the right choice. Clear requirements, strong storyboards, established templates, and straightforward production can make lower-cost, AI-assisted, or offshore development highly efficient.

Other projects benefit from an experienced developer who can work independently, collaborate with stakeholders, solve problems, and make informed design decisions.

Instead of asking, “Who has the lowest rate?” ask, “What resources will we need to successfully complete this project?”

That question provides a much better basis for comparing the true cost of eLearning development.

What to Read Next:

How do you decide which eLearning developer to hire?

How do you choose the right contract eLearning developer for your project? These articles cover some of the things to consider when deciding how to choose your next contract eLearning developer. 

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Ready to Work with Us?

Does your L&D team have more projects than people?

Many organizations in this position turn to custom eLearning development to scale training without overloading internal teams. If you’re exploring options or comparing eLearning development companies, you should learn more about how organizations design and scale these solutions

TrainingPros is a learning and development company that connects organizations with experienced instructional designerseLearning developers, and performance consultants. We’ve been named a Top 20 Staffing Company by Training Industry and a Champion of Learning by the Association for Talent Development (ATD), recognition that reflects our commitment to delivering high-quality, tailored learning solutions.

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If your learning initiatives require additional support, whether for a single project or a large-scale rollout, our relationship managers can help you find the right expertise quickly and confidently.

When you have more projects than people™, let TrainingPros find the right consultant to start your project with confidence.

Frequently Asked Questions About the Hidden Costs of eLearning Development

How much does it cost to hire an eLearning developer?

The cost varies based on the developer’s experience, technical skills, project complexity, authoring tools, accessibility requirements, timeline, and whether the developer is responsible only for production or also for instructional design.  AI-assisted authoring has reduced hours on some production tasks while leaving review, revision, and quality assurance largely intact, so comparing total project costs can be more useful than comparing hourly rates alone.

It can be. A freelance eLearning developer may offer competitive rates and be a good choice when you already know the developer’s capabilities or have the internal resources to vet and manage the engagement. Organizations should also consider the time required to source, evaluate, onboard, and potentially replace an independent freelancer.

Hidden costs can include internal project management, additional SME time, instructional design support, revisions, quality assurance, technical troubleshooting, rework, and delays. These costs should be considered alongside the developer’s quoted rate.

AI-assisted authoring can reduce the hours spent on first drafts, outlines, quiz banks, narration, and image sourcing, so the savings tend to show up on production tasks. Review cycles, SME validation, accessibility testing, brand alignment, and LMS quality assurance generally stay where they were, and content generated fast can add review time when it goes out without a careful check. The more useful question is which parts of your project AI shortens and which parts still require the same human hours.

Look for experience with projects similar to yours, strong samples, proficiency with the required development tools, communication skills, accessibility knowledge, experience with corporate learning environments, and evidence that the developer can work at the level of independence your project requires.

A senior developer may be worth the additional cost when a project is complex, requirements are still evolving, stakeholders need guidance, sophisticated interactions are required, or the developer will need to make instructional and technical decisions independently. For straightforward production based on completed storyboards and templates, senior-level expertise may not be necessary.

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With more than 30 years of experience in Learning and Development, I bring a wealth of expertise to every project. My career has spanned roles from instructional designer to learning leader, equipping me with a deep understanding of the industry. Holding an MS in Human Resource Development, I’ve been recognized with multiple industry awards for my contributions as a practitioner. Under my leadership, my company has won dozens of L&D industry awards, reflecting our commitment to excellence. Since 2007, I’ve been passionate about connecting consultants with impactful projects at TrainingPros, ensuring both clients and consultants thrive. Connect with me to explore insights that elevate your L&D strategies.

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