In a world where remote work, compliance needs, and just-in-time learning are the norm, eLearning development services have gone from a “nice to have” to a “must have.” But if you’re leading an L&D team, you might be wondering: What do eLearning development services really include? And when should you bring in outside support?
This guide breaks down what eLearning development services typically entail, how they’re delivered, and what to consider before partnering with a provider.
What Exactly Are eLearning Development Services?
Let’s start with the basics: eLearning development services refer to the design, creation, and delivery of digital learning experiences. That might include self-paced online courses, microlearning modules, or interactive videos delivered via your learning management system(LMS).
In short, these services are for companies that need high-quality digital learning solutions without overloading their internal teams.
The Core Components of eLearning Development Services
Here’s what might be included in eLearning development services or might be additional services available:
1. Instructional Design
This is the strategy phase where the content is mapped out to support learning goals.
- Conducting needs analysis
- Aligning content with business outcomes
- Structuring the course using learning models like ADDIE or SAM
2. Storyboarding
Think of this as the blueprint for the course. A storyboard outlines:
- Screen-by-screen content flow
- Narration script
- Learner interactions
- Visual elements
Tools like PowerPoint, Word, or visual mapping software are often used here. The storyboarding stage can also be executed using many of the eLearning development tools.
3. Prototype Development
Before building the full course, many teams develop a course prototype. This is a small sample (often 5–10 screens) that includes:
- Design style and branding
- Navigation and menu functionality
- Sample interactions (drag-and-drop, branching, etc.)
- Audio and visual treatment
The prototype serves as a test drive of the course experience. It helps stakeholders visualize the course before full development begins—and reduces the risk of costly rework later.
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4. eLearning Development
This is where the course is built in tools such as:
- Articulate Storyline (for custom interactivity)
- Rise 360 (for sleek, responsive modules)
- Adobe Captivate
Developers bring together visuals, animations, audio, text, and interactivity into a finished product.
5. QA and Testing
Before you launch, it’s critical to test for:
- Functionality (do all buttons work?)
- Accessibility (508 or WCAG compliance)
- Responsiveness (across devices and browsers)
- User experience (is it intuitive and easy to follow?)
6. LMS Integration
A good partner knows how to publish and package content properly:
- SCORM, xAPI, AICC formats
- Uploading and testing inside your Learning Management System (e.g., Workday Learning, Cornerstone, Moodle, SAP SuccessFactors)
7. Post-Launch Maintenance
Courses need updates as systems change or policies evolve. Your provider may offer:
- Ongoing updates and version control
- Performance review and learner feedback analysis
- Scheduled refresh cycles
Alternatively, you might have a provider that provides you with the source files along with the implemented course so that your team can make the maintenance updates.
When Should You Bring in eLearning Development Services?
If your internal team is maxed out or missing key skills, outside help can be a lifesaver. Here are a few common scenarios:
- You’re launching a new onboarding or product training program
- You need to convert in-person training to digital formats
- You have tight deadlines or multiple rollouts happening at once
- You want a course with higher level multimedia (video, animations, simulations) than the norm on your team
Download Your Copy of 6 Great Reasons to Outsource a Large eLearning Project
Questions to Ask Before Hiring a Partner
Not all providers are created equal. Here are a few smart questions to ask during your discovery process:
- What industries have you worked in?
- Can I see your portfolio or sample work?
- What tools do you use most often?
- How do you handle communication and project updates?
- What does your revision and QA process look like?
- Do you understand accessibility needs?
And don’t forget to ask about timelines and availability, especially if you have a hard launch date.
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How to Set Your Project Up for Success
Once you’ve chosen a partner, here are a few best practices to keep things running smoothly:
- Assign an internal project lead who can review and approve work
- Be clear on learning objectives and business goals up front
- Provide access to SMEs and branding assets early
- Build in time for reviews and revisions
- Stay in close communication with regular check-ins
The smoother your collaboration, the better result you can expect.
Conclusion
From compliance modules to onboarding journeys, eLearning development services help L&D teams deliver engaging, scalable, and effective digital learning, without starting from scratch.
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Does your L&D team have more projects than people? TrainingPros has been named a Top 20 Staffing Company internationally by Training Industry, and recognized as a Smartchoice® Preferred Provider by Brandon Hall Group for 2025. We’re also proud to be named a Champion of Learning by the Association for Talent Development (ATD)—an international honor that reflects our dedication to excellence in corporate learning. These accolades underscore TrainingPros’ unwavering commitment to delivering high-quality, tailored training solutions.
If your projects need instructional design consultants, eLearning developers, or other L&D consultants for your custom content projects, reach out to one of our industry-expert relationship managers today.
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