If you’ve ever partnered with TrainingPros, chances are you’ve worked with one of our Relationship Managers (or RMs, as we call them). These folks aren’t just your main point of contact, they’re your strategic partner, your go-to for talent, and your biggest ally in making learning projects a success.
But here’s something most people don’t know right away: Our Relationship Managers aren’t career recruiters or salespeople. They’re all Learning and Development professionals, just like you. In fact, many of them were once clients of TrainingPros. Others were top-performing consultants on our roster before joining our internal team.
And that makes a world of difference.
So, whether you’re building a leadership development program, converting ILT to eLearning, or launching a nationwide onboarding initiative, our Relationship Managers are more than ready to help. Let’s break down what makes them so special and how they help both clients and consultants thrive.
They Come from the World of L&D
Most recruiting firms hire salespeople or staffing professionals to manage relationships. At TrainingPros, we took a different path. All of our Relationship Managers have real-world experience as L&D practitioners. They’ve led learning functions, designed instructional content, facilitated workshops, rolled out learning technologies, and managed high-stakes projects.
This gives them insight you simply can’t fake.
When an RM talks to you about your project, they’re not just reading from a script. They’re listening for details you may not even realize are important, like whether your content is compliance-driven or behavior-based, or whether your learners are on factory floors or working remotely across the globe. That insider knowledge allows them to make smarter recommendations, ask sharper questions, and present consultants who truly match the job.
Many Were Clients or Consultants First
There’s something powerful about working with someone who has stood in your shoes.
Several of our Relationship Managers were once clients of TrainingPros. They worked with us to staff L&D consultants on their projects, had a great experience, experienced success, and eventually decided to join our team so they could offer that same experience to others.
Others were consultants who completed many successful assignments through us and later joined TrainingPros in a new capacity, bringing their on-the-ground knowledge of what it takes to thrive on a contract.
Because of this, they understand both sides of the relationship. They know what clients need and expect, and they know how to support consultants for success. That dual perspective is part of what helps us maintain one of the highest satisfaction rates in the industry. In fact, we have a 96% success rate with our consultant placements.
They Vet Consultants Like Seasoned Pros
Hiring a contract instructional designer or eLearning developer can be overwhelming. You may get dozens of resumes, and even with a strong job description, it’s tough to tell who’s truly qualified.
Our RMs remove that burden.
Every consultant who comes through our pipeline is screened not just for technical qualifications, but for real-world experience, soft skills, and fit for the role. Our vetting process includes portfolio reviews, resume analysis, and one-on-one interviews, all conducted by someone with hands-on L&D experience.
If a consultant claims they’re a whiz at Articulate Rise or have led a national onboarding rollout, our RMs will know exactly what questions to ask. They can tell the difference between someone who says they’re a strong instructional designer and someone who has the portfolio to prove it.
It’s not about quantity, it’s about quality. That’s how we’ve maintained a 96% success rate with consultant placements.
They’re Here to Help You Think Strategically
Our clients often tell us they value their Relationship Manager not just as a hiring partner, but as a thought partner.
Need help scoping your project? Not sure if you want a consultant to build microlearning or a full blended learning solution? Wondering if a full-time contract role or a part-time specialist makes more sense?
Your RM can help you think it through.
Because they’ve been in the field themselves, they offer strategic insight that many staffing partners simply can’t. They speak the language of L&D. They understand business goals, performance gaps, and learner engagement challenges. And they’ll never push a consultant on you just to fill a seat, they’re invested in getting it right.
Consultants Love Working with Them, Too
It’s not just clients who benefit. Our Relationship Managers are known for how well they treat consultants.
They communicate clearly, set realistic expectations, and advocate for fair project scopes. Consultants tell us over and over that they feel respected and supported, something that’s not always the case in contract work.
In fact, some of our best RMs today were once consultants who said, “I loved working with TrainingPros so much, I wanted to help create that experience for others.”
The result? A loyal, engaged network of top-tier L&D professionals who stick around and bring their A-game to every project.
They Build Relationships That Last
It’s right there in the title: Relationship Manager.
At TrainingPros, we’re not in the business of one-and-done project placements. We’re about building real, lasting relationships with both clients and consultants.
That means our RMs take the time to understand your company culture, your learning strategy, and your future roadmap. They don’t disappear once a consultant starts the project. They stay connected, check in, and make sure things are running smoothly.
In a world where everything’s becoming automated, our human-first approach makes a big difference.
The TrainingPros Difference
There are a lot of staffing firms out there. But very few specialize in learning and development, and even fewer hire people who’ve actually worked in L&D.
Our Relationship Managers are the reason our clients trust us. They’re the reason our consultants stay. And they’re the secret weapon behind every successful match.
So, whether you’re launching a big training initiative or looking for your next opportunity, you can trust that your Relationship Manager at TrainingPros truly gets it.
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Ready to Work with Us?
Does your L&D team have more projects than people? TrainingPros has been named a Top 20 Staffing Company internationally by Training Industry, and recognized as a Smartchoice® Preferred Provider by Brandon Hall Group for 2025. We’re also proud to be named a Champion of Learning by the Association for Talent Development (ATD)—an international honor that reflects our dedication to excellence in corporate learning. These accolades underscore TrainingPros’ unwavering commitment to delivering high-quality, tailored training solutions.
If your projects need virtual classroom producers, facilitators, or other L&D consultants for your custom content projects, reach out to one of our industry-expert relationship managers today.
When you have more projects than people™, let TrainingPros find the right consultant to start your project with confidence. Schedule a consultation today.
